Reference

Privacy Policy at flyngslot

We handle your personal information with clear practices you can understand.

Data collection transparentYour account security firstEasy data access requests
Explore the Lobby Read FAQ
flyngslot Privacy Policy at flyngslot
CONTACT & REQUESTS

How to Exercise Your Data Rights

Data Access Request Email our support team at [email protected] with your account details and request a copy of all data we hold about you. We respond within 14 days with a downloadable file.
Correction & Deletion Log into your account settings in the lobby and update your profile information directly. To request permanent deletion, contact support and confirm your identity; we process this within 30 days where local law permits.
Support Available Our privacy team responds to all requests via email at [email protected], Monday to Friday, 08:00–22:00 Jakarta time. Players in Yogyakarta and across Indonesia reach us the same way.
DATA PROTECTION PRACTICES

How We Keep Your Information Safe

Encryption & Storage

All payment details and personal data are encrypted end-to-end during transfer and stored on secure servers. We never hold full credit card numbers; payment processors like DANA, OVO, GoPay and QRIS handle sensitive card data directly.

Cookies & Tracking

We use cookies to remember your login, keep you logged in across sessions, and track your game preferences so the lobby loads faster next time you visit from Denpasar or anywhere else in Indonesia.

Data Retention

We keep account and transaction records for 7 years to comply with local financial regulations. After you request account deletion, we retain only anonymised transaction data for fraud prevention and regulatory reporting.

Third-Party Sharing

We share your data only with payment processors, fraud-detection services and local regulators where legally required. We do not sell your data to advertisers or brokers.

Account Security

Set a strong password, enable two-factor authentication in your settings, and never share your login details. If you notice suspicious activity, contact support immediately at [email protected].

Policy Updates

We update this policy when our practices change. If material changes affect your rights, we notify you via email and give you 30 days to review before they take effect.

Your Privacy Questions Answered

You can request permanent account deletion by emailing [email protected]. Depends on local law, we may retain anonymised transaction records for compliance and fraud prevention. Your request is processed within 30 days, and you'll receive confirmation once deletion is complete.

Payment details are not stored on our servers; DANA, OVO, GoPay and QRIS handle that data directly. We keep records of your transactions and deposits for 7 years for regulatory compliance. Withdrawal records are kept indefinitely for fraud detection and local financial reporting.

We share your data only with payment processors, fraud-detection partners, and local authorities where legally required. We do not sell or lease your personal information to third parties, advertisers or data brokers. Your data stays within flyngslot unless the law requires otherwise.

Deposits are encrypted during transfer, and payment processing is handled directly by DANA, OVO, GoPay and QRIS—not stored on our servers. Your account activity is logged and monitored for fraud. If you spot unauthorised transactions, contact our support team immediately.

Yes. Log into your account, navigate to Settings > Notifications, and uncheck promotional email preferences. You will still receive transactional emails about account changes, deposits, and withdrawals. You can also reply to any promotional email with 'unsubscribe'.

Your account remains active and your data is retained. If you haven't accessed your account for 12 months, we may flag it for security review. If you wish to reactivate, simply log in or contact [email protected] and we'll restore full access within one business day.

Email [email protected] with your account details and request a data export. We compile all personal information, transaction history, game activity and account settings into a downloadable file within 14 days, as required by data-protection regulations.

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